Contact ERON Labs + Picture World / Legal
A detailed explanation of what information is handled, what happens to pictures and creations, and the additional safeguards that apply when children use Picture World.
Effective and last updated: September 18, 2026
App-update notice: the new age setup, separate analytics and diagnostics choices, and in-app advertising-report controls described here are being prepared for a forthcoming app update. Updating this page does not install those controls in an older app. References to the updated privacy setup below apply once that update is installed. Earlier versions may not offer these controls. Contact us if you need help with data already collected by an earlier version.
At a glance
Picture World does not require an account. Game progress is stored locally. A picture selected from your device is used only for the feature you choose and is not claimed as ERON Labs property.
This policy applies to eron-labs.com and the Picture World mobile application for iOS and Android. Eron-Labs determines why and how personal information described here is processed and acts as the data controller where applicable.
Privacy questions can be sent to info@eron-labs.com.
Progress, completed pictures, coins, boosters, achievements, frames, stickers, language, sound preferences and similar settings remain in local app storage. Removing the app or clearing its storage may remove this information.
When you use the website contact form or email us, we receive the name, email address, optional company name, project type, message and any information you voluntarily include. We use it to review and answer the request and to protect the form against abuse.
To understand game use and economy balance, our product-analytics system records a random installation reference, session references, timestamps, app version, build and platform, time spent in game activities, puzzle and item references, coins earned or spent, purchase-result information and advertising events. These records are sent to Supabase. They are pseudonymous, not anonymous: repeated activity can be associated with the same installation. This analytics route does not send the photo you select or your entered age.
In the updated privacy setup, analytics starts only after a player in the adult experience chooses it. It is off by default and can be turned off in Settings. Declining does not remove existing progress or owned items. Earlier versions may have collected product events without this separate setting; the new setting does not retroactively change or erase those records.
If permission is granted, a push token and limited technical details such as platform, app version, build number, project identifier and update time may be stored so a notification can reach the correct app installation. Notification permission can be withdrawn in device settings. In the updated privacy setup, remote registration is limited to the adult experience and OS permission is requested after an explicit action, not during initial setup. Turning notifications off in the updated app cancels local reminders and requests server deactivation of the known registration. Offline requests are retried; disabling a registration does not delete its database record. Registrations from an earlier installation may need separate assistance.
Picture World uses Sentry to help find and fix errors. Error reports may include app version, build number, platform, device model, operating system version, screen route, error stack traces and recent in-app actions. We do not use crash reports for advertising.
In the updated privacy setup, diagnostics is a separate adult opt-in, off by default. That update sends JavaScript error reports rather than native crash reports and does not enable session replay or performance tracing. Turning diagnostics off blocks new reports; reports already received by Sentry are not automatically erased. Error details can still contain personal information even when default personal-data attachment is off.
The updated app lets an adult prepare an ad report with their explanation, app version, build and platform and, if available, the last opened ad's format and time. That ad context is kept in session memory, not automatically sent by the reporting feature. Opening an email draft or share sheet is not sending it: you choose whether and where to send. A received email also contains your sender address and anything you include or attach. We use reports to investigate the concern and respond. Protected players receive parent or guardian contact guidance instead of an external email or share action from this reporting feature.
App stores, advertising providers and purchase services may process device, network, diagnostic, advertising-delivery or transaction information under their own policies. ERON Labs does not receive full payment-card details.
Downloading the puzzle catalogue, artwork or app updates can expose technical request information, such as an IP address, request time and requested resource, to hosting and delivery services. These requests are separate from optional product analytics and can occur for protected players too. Visiting our website or opening an external service also involves that service's network processing.
Important
Picture World accesses a selected photo after the user chooses a photo-related action. The system photo picker can grant access to that selection without broad library access. Saving an output can require separate permission. Refusing access does not prevent use of unrelated game features.
A selected picture may be displayed, cropped, resized, placed inside a frame, combined with stickers or text, converted into a reveal-style creation, or saved as a wallpaper, card or finished image. This processing is performed only to deliver the feature selected by the user.
Pictures selected for the currently available creation and frame features are processed on the device. ERON Labs does not operate a cloud gallery for those pictures and does not automatically upload them to an ERON Labs server. If a future feature needs cloud or AI processing, it will not be enabled for a picture without a clear notice and user action, and this policy will be updated before that processing begins.
The user keeps all rights they already have in an original picture. ERON Labs does not obtain ownership merely because the picture is opened in Picture World. The user gives the app only the limited, temporary technical permission necessary to process, display and save the picture as requested.
When a user taps save or share, the finished creation may be written to the device or passed to the sharing service chosen by the user. From that moment, the selected service and recipient control what happens to the shared copy. ERON Labs cannot delete copies saved by recipients or third-party services.
Temporary working files, the original photo and a saved export have different lifetimes. We do not promise that closing the editor immediately deletes every temporary file or a copy held in your device backup or cloud photo library.
Only use a picture when you have the right and permission to do so. A parent or guardian should supervise the use, saving and sharing of pictures showing a child. Do not use intimate, exploitative, unlawful or harmful pictures, and never share a child's image publicly without appropriate parental authority.
Picture World contains family-friendly and child-oriented content, but it is intended for a broad audience. Children should use photo access, sharing, notifications, advertising links and purchases only with a parent or guardian.
The updated privacy setup asks for an age and processes it on the device to retain only an adult or protected group, not the exact age or date of birth. Under-18 and skipped-age choices use the protected experience. Unknown age, incomplete setup and Kids Mode also block optional product analytics and diagnostics. In that update, the protected experience does not request external ads, register for remote push notifications or initiate store purchases. It does not remove existing progress or items.
The age of 18 is our conservative product boundary, not a claim that every country has the same legal consent age. Self-entered age is not verified age assurance or verified parental consent. Essential content requests remain possible as described above.
A parent or guardian can contact info@eron-labs.com about a child's information. We may request reasonable verification before acting to prevent unauthorized disclosure or deletion.
Where processing of a child's information relies on consent, valid parental authorization is required when applicable law says the child cannot provide consent independently.
The operating system's photo or notification permission and an advertising-consent choice serve different purposes. One does not automatically authorize unrelated analytics or advertising.
These providers may process limited information when their relevant feature is used. Their policies apply to their processing:
App distribution, purchases and refunds
App distribution, purchases and device services
Rewarded and interstitial advertising
Purchase validation and entitlement restoration when purchases are enabled
App updates and optional push-notification delivery
Puzzle and artwork delivery, product analytics and notification-delivery records
Error diagnostics and limited route context for app reliability
ERON Labs does not authorize these providers to use information for unrelated purposes on our behalf. Their independent obligations and practices may differ by platform, region and device settings.
Picture World may display rewarded ads that a user chooses to watch and interstitial ads at appropriate moments. AdMob may process device, network, approximate location derived from network information, interaction and ad-delivery data. Availability and exact processing can depend on platform, region, age signals and consent settings.
Where child-directed treatment or applicable consent rules apply, advertising requests must be configured accordingly and age-restricted users must not receive personalized advertising based on tracking. A reward is an in-app benefit only and has no monetary value.
In the updated privacy setup, Google's consent-readiness process runs before eligible external ad requests. Where applicable, advertising privacy options can be reopened through Settings. The update requests non-personalized ads; that does not mean the advertising SDK processes no personal data or that consent is never needed. Protected-experience external ads remain disabled in that update.
The forthcoming test update uses Google demonstration ad units; this is not a permanent promise about future releases or the behavior of an older installed version. A rewarded benefit is granted after the provider confirms the reward event. You are not required to click an ad or buy an advertised item to earn it. Inappropriate ads can also be reported to info@eron-labs.com.
Apple or Google processes payment credentials, billing and refunds. RevenueCat may receive a store transaction reference, product identifier, entitlement state and limited device/app information to validate and restore purchases. ERON Labs receives confirmation of the purchased entitlement, not the full card number.
Purchase-service setup is currently deferred for the test release. Describing RevenueCat here does not mean live purchases are available. When enabled, necessary purchase processing is separate from optional product analytics. The updated protected experience does not initiate purchases.
Parents and guardians should use store parental controls and approval features to prevent unauthorized purchases by children.
Since September 18, 2026, the database automatically checks for expired product events every minute and deletes them in batches. Processing delays or service outages can delay removal. Late uploads of already-expired events are discarded. This server control also applies to uploads from older app versions. The forthcoming app update also discards expired pending analytics when the app next processes its local queue; it cannot erase storage on a device that is switched off.
The 90-day window applies to detailed product analytics, not game progress, owned items or necessary store transaction records. Sentry applies the retention period associated with the plan in effect when an event is received; any future plan change requires a fresh retention review. Provider backups and infrastructure logs have separate retention arrangements and are not covered by this active-database deletion schedule. You can contact us about deletion now.
Turning analytics off in the updated app stops new uploads and clears pending local analytics uploads. It does not itself erase the local installation reference or previously uploaded records. Turning diagnostics off or notifications off likewise does not automatically delete existing provider records. Removing or resetting the app does not erase server records, shared photos or copies kept in third-party backups.
Depending on applicable law, you may request access, correction, deletion, restriction, portability or object to certain processing. You may withdraw consent without affecting processing that was lawful before withdrawal. Requests can be sent to info@eron-labs.com.
Because the game does not require an account, your email address alone may not identify a particular installation's records. We may need proportionate additional information to locate the relevant data and verify the request. Please start by emailing us rather than sending identity documents or passwords. Where applicable, these rights also include opting out of sale, sharing or targeted advertising; contact us to exercise them.
Some information is stored only on your device and is not accessible to ERON Labs; in that case, deletion is performed through the app or device controls. We may verify identity before fulfilling a request. You may complain to your local regulator, including the Dutch Data Protection Authority.
Service providers may process information outside the Netherlands or European Economic Area. Where required, transfers rely on an adequacy decision, approved contractual safeguards such as Standard Contractual Clauses, or another lawful mechanism. Provider policies contain additional information about their locations and safeguards.
We use reasonable technical and organizational safeguards designed for the nature of the information, including limiting collection and access. No application, device or transmission method can be guaranteed completely secure. Please do not send sensitive information through the general contact form.
We may update this policy when Picture World, the website, providers or legal requirements change. The effective date at the top identifies the current version. Material changes will be communicated through an appropriate channel when required.
Questions, requests or child-safety concerns: info@eron-labs.com.